How Treatment Wallet works

A digital savings card for clients, reserved exclusively for your clinic.

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01

Clients save automatically

$50 weekly becomes $600 in 12 weeks. They choose their budget and frequency – no pressure.

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02

Funds locked to your clinic

Money can't be spent elsewhere. Your clinic-branded digital card reinforces your brand with every payment.

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03

You see who's ready to book

Real-time wallet visibility lets you reach out when clients hit treatment thresholds. No more guessing who can afford what.

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04

Stay completely compliant

No pre-selling treatments. Every consultation remains clinically independent. Zero TGA risk.

They save gradually, and discretely. You get guaranteed spend, without liability.

Reserve your spot – 50% off

Your questions answered

Is this actually TGA compliant?

Yes. Treatment Wallet separates payment from prescribing decisions. Clients build a fund without pre-committing to specific treatments. Every consultation remains clinically independent with full practitioner discretion. You're never pressured to recommend treatments based on wallet balances, and clients get automatic refunds if you determine they're not suitable for treatment.

What happens if clients want refunds?

It depends on the situation. Clinical unsuitability? Automatic refund, no questions asked, no fees. Financial hardship, injury, or domestic violence? We handle it with compassion. Change of mind? That's up to you – you can approve discretionary refunds, or keep wallets commitment-only however there will be a fee. In all circumstances, we manage the admin and enforce whatever policy you choose.

What if my business circumstances change?

Your clients' funds are protected. If your clinic closes, they can transfer their balance to another aglow clinic in our network – no fees, full amount transferred. If they can't find a suitable alternative, they get a complete refund. This isn't just good practice, it's built into the platform.

Will this work with my existing POS & Booking system?

Yes. Treatment Wallet works with Timely, Phorest, Fresha, Kitomba, Zenoti, Square – whatever you're using now. No integration needed. Clients simply tap their digital card at payment time instead of their regular card. Your workflow stays exactly the same.

How much does Treatment Wallet cost?

Check out our pricing page for the latest pricing.

Business costs:
One-time setup fee which varies depending on whether you choose an aglow-branded card or a clinic-branded card.

Member service fee (only when clients tap their card to pay). You can absorb this fee or pass some or all of it onto your client.
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Available in our Pro and Pro+ plans which has a monthly subscription fee.

Client costs:
None.
- $0 member setup fee
- $0 failed payment fee
- $0 for clients to top up

Will my clients want this?

If they're already asking for payment plans, or you are allowing them to build credit towards future treatments or they are stretching appointments due to budget constraints – they are your prime candidates for a treatment wallet.

Many clients prefer the financial discretion of small, regular payments rather than large beauty expenditure showing up on their bank statements. You're giving them a professional way to do what they're already trying to do.

How is this different from Afterpay?

Three big differences. First, clients save ahead rather than going into debt - no credit checks, no late fees, no interest charges. Second, funds stay locked to your clinic, so you're not competing with every other business using Afterpay. Third, generally lower fees (although Afterpay fees do vary), and no debt stress for your clients.

Can clients pause or change their contributions?

Yes, complete flexibility. They can pause, increase, decrease, or stop contributions anytime through their member portal. No lock-in contracts, no penalties for adjusting. Life happens - the wallet adapts. The only thing they can't do is withdraw their funds unless you allow this option in your policies.

What happens if a client is not suited to our treatments?

If you determine during consultation that a treatment isn't suitable, you can get in touch with us and request a refund - or offer your client alternative products or services to spend their funds with your business. Your clinical recommendations should never be influenced by financial pressure – that's non-negotiable.

Can I see client balances in their Treatment Wallet?

Yes. You get real-time visibility of the aggregate balance and you can drill down to see every client's wallet balance through your dashboard. This means you can see exactly who's ready to book.

Filter your clients by their wallet balance and invite them in for consultations – giving you control over the timing of this spend, and your cashflow.

This isn't guesswork anymore. You're not wondering if clients can afford to rebook – you know exactly who's ready, who's close, and who might need a gentle nudge. Most clinics fly blind on client budgets. With Treatment Wallet, you have complete visibility over funds already allocated for treatments at your clinic.

Your brand in their hands

A digital savings card for clients, reserved exclusively for your clinic.

Reserve your spot

See how it works

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01

Step

02

Step

03

Step

04

Reserve your spot – 50% off

Treatment Wallet lets clients save for treatments gradually and discreetly without TGA compliance risks. You get guaranteed spend, without liability. They get budget-friendly access to the treatments they want.

Reserve your spot

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