We made memberships the obvious choice, and 80% of our clients said yes.

Before aglow, people would come in once or twice and drop off. Now they're committed to their skin journey — and the results show it. We've had clients clear acne that hadn't shifted in seven years.
We went from $197k to over $500k in revenue. Retention is up from 30% to 70%. And we don't 
have quiet periods anymore — not even in winter.

aglow understood the beauty industry from day one. That made all the difference.

I was already creating personalised treatment programmes for my clients. The problem was asking them to pay the full amount upfront — that was tricky for some of them.

aglow was exactly what I was trying to do, just made easier for everyone. Now I have steady income coming in every week, I can see it all on my dashboard, and clients come in relaxed.

They don't have to think about the cost when they walk through the door — they just enjoy their appointment. I hardly get cancellations anymore.

Clients had been asking me for a membership plan for years. But I'm running this business on my own — I don't have time to track who's paid and who hasn't.

As soon as I heard about aglow, I was sold. I didn't need to hear anything else. It handles everything.

My clients are coming in more consistently and getting better results from their skincare. And a lot of them say they'd rather put aside small amounts regularly than pay a lump sum. It just works for everyone.

I wanted a model that worked for my clients and my business — not just one or the other.

Since launching memberships, our retention has really boomed. Members are committed to their routine. I can plan months ahead without the constant stress of wondering what's coming in.

aglow takes care of all the hard work. All I do is talk to my clients about signing up — after that, everything else is handled. For a busy business owner, that's everything.

We introduced memberships because we knew consistent visits led to better results — we just needed a way to make that easier and more rewarding for clients.

Since partnering with aglow, retention has improved, monthly revenue is more predictable, and average client spend has gone up. Members are more engaged — they explore more, ask more questions, and they refer people. One of our members told us it was the best skincare investment she's ever made. She's since brought in several of her friends, and they're all members now.

We'd been doing memberships for years — manually, through the eftpos machine. It took so much time.

aglow changed that completely. They handle all the payments and follow-ups. I just get money into my bank account. Our clients now book up to six months ahead.

They come in more often, they buy more retail, they add on services — because in their mind, it's already taken care of. One client just re-signed for another 12 months. She told us it's the best thing she's ever done for herself.